Last updated: April 20, 2026
Digital Tool Box (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our WhatsApp Business API platform at digitaltoolbox.in. By using our services you agree to the practices described in this policy.
Contents
Account Information: When you sign up, we collect your WhatsApp phone number, name (if provided), and password hash. We never store your WhatsApp password.
Contact & Message Data: We store the contacts, message templates, and campaign data you create within the platform. This includes names, phone numbers, and any custom fields you add to your contacts.
WhatsApp Business Credentials: If you connect your WhatsApp Business Account (WABA), we store your WABA ID, phone number ID, and access tokens in encrypted form to facilitate message sending on your behalf.
Usage Data: We collect information about how you use our platform — pages visited, features used, and session duration — to improve the product.
Billing Information: Subscription payments are processed by Razorpay. We store your subscription plan and payment status but do not store card or bank account details directly.
We use your information to:
We do not sell your personal data to any third party for marketing purposes.
Digital Tool Box is built on the official WhatsApp Business Platform API provided by Meta Platforms, Inc. When you send messages through our platform:
We use these third-party services to operate our platform:
Each of these providers has their own privacy policy and we encourage you to review them.
We retain your data for as long as your account is active or as needed to provide the service.
We implement industry-standard security measures including encryption in transit (TLS), encrypted storage of sensitive credentials, hashed passwords (bcrypt), and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
If you believe your account has been compromised, please contact us immediately at support@digitaltoolbox.in.
Under India’s Digital Personal Data Protection Act, 2023 (DPDPA) and the IT Act 2000, you have the right to:
If you are an EU resident, you also have rights under the GDPR including data portability and the right to lodge a complaint with a supervisory authority.
To exercise any of these rights, email us at privacy@digitaltoolbox.in. We will respond within 30 days.
We use the following types of cookies:
You can manage or disable non-essential cookies through our cookie consent banner or your browser settings. Disabling essential cookies will prevent login from functioning.
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a child has provided us personal data, we will delete it promptly.
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page and, if the changes are significant, notify you via email or a notice within the platform. Your continued use of the service after changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Digital Tool Box
A product of 360Growth Marketers LLP (CIN/LLPIN: ACC-0155)
Email: privacy@digitaltoolbox.in
Website: digitaltoolbox.in
Contact Person: Ankit Shah
